Your complete satisfaction is important to us. Please return any unwanted products to us for a full refund within 30 days of original purchase. Once your return is received and inspected, we will send you an email to notify that we have received your returned item. You will then be credited to your original source of payment.
Our products come with a LIFETIME replacement warranty. If you received an item of ours that doesn't work correctly, is broken or damaged, please send it back to us and we will ship you an immediate replacement.
Please send all returned products to:
PET MEDIA PLUS RETURNS
1502 9th Ave
Longview, Washington 98632
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.